Many of us have struggled throughout our careers and personal lives trying to deal with relationships that are conflicted at best, painful and damaging at worst. In fact, most of us know firsthand what it’s like to be worlds apart from our colleagues, team members and managers, feeling at a true loss as to how to repair the damage and close the deep divide.
Many executives I’ve spoken with have shared too that the self-help books they’ve read about this problem, and the “communications” and management training they’ve received at work simply hasn’t gone far or deep enough to teach them effective new steps to improve their communications and bridge these challenging gaps.
To learn more about what you can do to intentionally make a shift in our communication approach, I caught up this month with Jennifer Edwards and Katie McCleary. These experts have spent years researching and focusing on ways to shift our energy, listening approach, and the language we use—to communicate better with people of any level or background and navigate any emotion or situation, setting the stage for more rewarding relationships and vastly improved business results.
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